Terms of Service
Last updated: March 19, 2026
1. Introduction
Welcome to readinbox. These Terms of Service ("Terms") govern your access to and use of the readinbox platform ("Service"), operated by Dima Labs Inc., an Ontario corporation ("Operator", "we", "us"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
2. Service Description
readinbox enables users to forward email newsletters to a unique readinbox email address. The Service automatically converts those newsletters into clean EPUB files and delivers them to e-readers including Kindle (via Send-to-Kindle email) and Kobo (via Dropbox or Google Drive sync). The Service also provides a dashboard for managing sources, destinations, and delivery history.
3. Account Registration
You must create an account to use the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You agree to notify us immediately of any unauthorized access. We may suspend or terminate accounts that violate these Terms or appear to be compromised.
4. Pricing and Payment
readinbox offers multiple subscription tiers (Free, Reader, and Library) with varying newsletter limits, destination counts, and features. Paid subscriptions are billed monthly or annually. Payments are processed through Polar.sh and are subject to their terms of service. If payment fails or a subscription lapses, your account may be downgraded to the Free tier. All prices are in USD unless otherwise stated.
5. Acceptable Use
The Service is intended for personal, non-commercial use by individuals aged 18 or older. You agree to use the Service only for lawful purposes and in compliance with all applicable laws. You must not use the Service to process content you do not have the right to receive or redistribute.
6. Prohibited Activities
You agree not to:
- Use the Service for any illegal purpose
- Distribute malware, spam, or harmful content through the Service
- Attempt to gain unauthorized access to the Service or its infrastructure
- Scrape, reverse-engineer, or copy any part of the Service
- Use the Service to develop a competing product
- Circumvent usage limits or abuse the forwarding system
- Resell or redistribute access to the Service
7. Intellectual Property
All rights, title, and interest in the Service, including its design, code, and branding, are owned by Dima Labs Inc. You are granted a limited, non-exclusive, revocable license to use the Service in accordance with these Terms. Nothing in these Terms transfers any intellectual property rights to you.
8. User Content
You retain all rights to the newsletter content you forward through the Service. By using the Service, you grant us a limited license to process, convert, store, and deliver that content solely for the purpose of providing the Service. We do not claim ownership of your content and do not use it for any purpose other than service delivery.
9. Third-Party Services
The Service integrates with third-party platforms including Amazon Kindle (Send-to-Kindle), Dropbox, Google Drive, and Polar.sh. We are not responsible for the availability, terms, or practices of these third-party services. Your use of those services is subject to their respective terms and privacy policies.
10. Service Availability
We strive to maintain reliable service but do not guarantee uninterrupted or error-free operation. The Service may experience downtime for maintenance, updates, or due to circumstances beyond our control. We will make reasonable efforts to notify users of planned maintenance.
11. Disclaimer of Warranties
The Service is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
12. Limitation of Liability
To the maximum extent permitted by law, Dima Labs Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. For paid users, our total liability is limited to the amount you paid in the month preceding the claim. For free users, our liability is limited to zero.
13. Indemnification
You agree to indemnify and hold harmless Dima Labs Inc. and its officers, directors, and employees from any claims, losses, or damages (including legal fees) arising from your violation of these Terms, your infringement of any third-party rights, or your illegal conduct.
14. Termination
Either party may terminate this agreement at any time. You may delete your account through the dashboard or by contacting support. Upon termination, your data, including converted files and delivery history, may be permanently deleted. We may terminate or suspend your access immediately if you violate these Terms.
15. Force Majeure
Neither party shall be liable for any failure to perform due to causes beyond its reasonable control, including but not limited to natural disasters, internet outages, third-party service failures, or government actions.
16. Governing Law
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes shall be resolved in the courts located in Toronto, Ontario. You waive any right to participate in class action lawsuits against us, except where prohibited by applicable law.
17. Changes to These Terms
We may update these Terms from time to time. We will provide at least 30 days' notice of material changes by posting the updated Terms on this page. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.
18. Contact
If you have questions about these Terms, please contact us at [email protected].